General Questions 
How can I order tires? [Back to top]
The best way to order tires is use Internet. It is simple and secured. Just get
the tires you are looking for. Then click on "add to cart" button. Fill all
information needed and submit the order. We will ship our order within 24 hours
or less. Due to high volume call, we recommend you to order online rather than
via phone line.[Back to top]
What
phone numbers should I call? [Back to top]
Huge Discount Tire encourages customers to call us for any
questions.
For shipment please call 770-302-0824.
For customer services, please call 770-302-0823.
General questions, please call toll free 1-866-642-7299[Back
to top]
What if I mistakely ordered the wrong Tires? [Back
to top]
As soon as you realize that you have mistakely ordered the wrong tires, please
notice us. If the incorrect tires have NOT been shipped yet, Huge Discount Tire
will correct your order. If the tires have already been shipped, the customer
will pay shipping charges for returned merchandise. And Huge Discount
Tire will be issued credit back when merchandise returned.[Back
to top]
What
if I only receive a part of my order? [Back to
top]
You should wait one or more day since in many cases, the carrier might not
delivery all packages at one time. Also, Huge Discount Tire enourages customers
keep track of the shipment by the tracking numbers. If you believe your order
has been shipped to wrong address, please notice us immediately. [Back
to top]
What
if I receive damaged Tires? [Back to top]
Most cases, there is no damage when tires have been shipped. If the carrier
deliveries the damaged tires, DO NOT accept the packages, please call us
immediately. [Back to top]
What
methods of payment does Special Rims accept? [Back
to top]
Huge Discount Tires accepts all major credit cards.[Back to top]
What
are Huge discount tire operating hours? [Back
to top]
We operates Monday through Saturday 10 AM to 7 PM Eastern Time and on the
Web 24 hours a day. [Back to top]
Technical Questions
What is the "P" or "LT" preceeding the tire size?
[Back to top]
"P" standS for PASSENGER. It indicates a passenger type tire. "LT" stands
for LIGHT TRUCK. It indicates a tire that is designed for light trucks. [Back
to top]
How
to read and understand the tire sizes? [Back to
top]
The letter(s) preceding the tire size indicates the tire type [passenger,
truck..]. The first number indicates how wide the tire is [in millimeters]. The
next number is the aspect ratio – the ratio of height to width. The next
letter(s) indicate some information about the construction or performance of
the tire. And the last numbers indicate the diameter of wheel [in inches] the
tire fits. For each example, your tires might be like this P265/35R22. In this
example, "P" for a passenger tire, "265" indicates width of tire in mm, "35"
indicates ratio of height to width. "R" Indicates a radial tire. And "22" is
the diameter of wheel in inches.
[Back to top]
What
does UTQG mean? [Back to top]
"UTQG" stands for Uniform Tire Quality Grading. This system developed by
the Department of Transportation which helps consumers compare and rate
tires on tread wear, traction and temperature. For example, a tire with a UTQG
of 460 AB. In this case the 460 is tread wear which represents the tire's
comparative wear when measured against the governments mandated tire, that is
rated at 100. So the tire rated at 460 would wear 4.6 times longer than the
government's mandated tire. Traction and Temperature ratings are rated (A)
superior, (B) good and (C) average. Traction represents the level of grip the
tire possesses. Temperature rating shows the tires' ability to disperse heat
build-up. Heat is what causes a tire to deteriorate over time. Therefore, a
tire that has a high temperature rating will disperse heat better than one with
a low temperature rating. [Back to top]
What
is the Load Index [Max Load]? [Back
to top]
It is the load capacity of a tire described as indexes. Each number
corresponds to an assigned maximum load limit. For example:
|
Load Index |
Load in Pounds |
Load Index |
Load in Pounds |
|
75 |
853 |
110 |
2337 |
|
80 |
992 |
115 |
2679 |
|
85 |
1135 |
120 |
3086 |
|
90 |
1323 |
125 |
3638 |
|
95 |
1521 |
130 |
4189 |
|
100 |
1764 |
135 |
4806 |
|
105 |
2039 |
139 |
5357 |
[Back to top]
What
does "Plus Sizing" mean? [Back to top]
The term "plus sizing" is used to describe fitting tires that are wider and of
lower aspect ratio than were original equipment on the vehicle. [Back
to top]
Are there alternate size tires to replace the original size on a vehicle?
Yes. In most cases, more than one.
[Back to top]
What is tread depth? [Back to top]
Tread depth is the distance to the bottom of the tread grooves. It is measured
in 1/32-inch increments.
[Back to top]
What does Tread Wear Grade mean? [Back to
top]
The Tread Wear Grade is a comparative rating based on the wear of a tire when
tested under controlled conditions on a specified government test course. For
example, a tire graded 420 would wear 4.2 times as well on the government
course as a tire graded 100. One thing consumers should noticed, the relative
performance of tires depends upon the actual conditions of their use, and may
depart significantly from the norm due to variations in driving habits, vehicle
conditions, road characteristics and climate. When tires are tested for tread
wear they actually accumulate a total of 6400 miles, and the total tread wear
is projected by calculation. In addition, the tires should be rotated every 800
miles and the vehicle wheel alignment is set to optimal specifications. And
keep in mind, tread Wear ratings are set by the tire manufacturers, not the
government. Since each company has it’s own standards for the process, ratings
are not directly comparable as consumers might think. [Back to top]
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